Is the service request form template free?

Yes. Every template is free to use. The free plan covers 3 forms and 100 submissions a month, with no credit card required.

What fields are included?

8 fields: Full name, Email, Phone, Type of service, Describe what you need, How urgent is this?, and more. You can add, rename, reorder or delete any of them.

Do I need to know how to code?

No. You edit the fields in a drag-and-drop builder and publish with one click. Embedding it on your own site is a copy-paste snippet.

Where do the responses go?

Straight to your FormMaker dashboard, where you can read them individually, search across them, or export the lot to CSV. You can also push them to Google Sheets, Slack or Zapier.

Free Service Request Form Template | FormMaker

Create a free online service request form. Capture the service type, details, urgency, location and preferred timing so your team can respond fast. No signup required.

Use this template All templates

Category: Contact & Feedback
Fields: 8
Price: Free

Live preview — try it out

About this template

A service request form gives customers a simple way to ask for installation, repair, maintenance, or support, and gives your team everything needed to schedule it — the type of service, a description, urgency, location, and preferred timing. This free template replaces phone tag with organized, actionable requests you can triage and assign, whether you share it as a link or embed it on your site.

Tips for better responses

Include an urgency field so genuine emergencies rise to the top of the queue.
Ask for a service address and preferred timing to schedule the first visit efficiently.
Use a service-type dropdown to route each request to the right team automatically.
Confirm receipt with an expected response time so customers aren't left wondering.

What's included

Your detailssection
Full nameentry
Emailentry
Phoneentry
Service neededsection
Type of servicedropdown
Describe what you neededitor
How urgent is this?dropdown
Service address (if on-site)entry
Preferred date / timeeditor

Frequently asked questions

Is the service request form template free?: Yes. Every template is free to use. The free plan covers 3 forms and 100 submissions a month, with no credit card required.
What fields are included?: 8 fields: Full name, Email, Phone, Type of service, Describe what you need, How urgent is this?, and more. You can add, rename, reorder or delete any of them.
Do I need to know how to code?: No. You edit the fields in a drag-and-drop builder and publish with one click. Embedding it on your own site is a copy-paste snippet.
Where do the responses go?: Straight to your FormMaker dashboard, where you can read them individually, search across them, or export the lot to CSV. You can also push them to Google Sheets, Slack or Zapier.

Related templates

Ready to use this template?

Start free — 3 forms and 100 submissions a month, no credit card.

Use this template